Privacy Policy

Privacy Policy

Visiting this website does not imply that the user is obliged to provide any information. In the event that the user provides any personal information, the data collected on this website will be treated fairly and lawfully, subject at all times to the principles and rights contained in Regulation (EU) 2016/679, of April 27, General Data Protection (RGPD) and other applicable regulations.

In compliance with the provisions of article 13 of the GDPR, we inform you of the following:

Responsible

Daniel Rodriguez Perea. (hereinafter Big Bang Hobbies)
Calle Remences 88, Vallveric Industrial Estate. 08304 - Mataro (Barcelona)
Contact telephone number: 660 217 315*

What do we do with your data?

- "New Customer" section

The main purpose of said treatment is the management of registered users on our website, as well as the sending of advertising related to the products and services marketed by BIG BANG HOBBIES or for the sending of advertising, discounts and promotions of products and services of other companies. entities. BIG BANG HOBBIES ensures the confidentiality of the data provided and guarantees that, in no case, will they be transferred for any other use without the prior and express consent of our users. We will only ask you for the data necessary for the provision of the required service and they will only be used for this purpose.

- "Make Purchase" section

The main purpose of said treatment is to maintain the contractual relationship with our clients, facilitate the processing of orders, carry out statistical studies, as well as the sending of advertising related to the products and services marketed by BIG BANG HOBBIES or for the sending of advertising, discounts and promotions of products and services of other entities.

- Section " Offers Newsletter" and "Express Offers "

The e-mail provided will be processed by BIG BANG HOBBIES in order to send the offer bulletin. This Bulletin is for informational purposes only.

- Marketing Actions.

 

BIG BANG HOBBIES may use said data to inform about future promotions, offers and other commercial actions in the cases in which you are already a customer or if you are not, when you have provided us with your consent in the corresponding section.

- Section " Contact Form "

We will collect data in order to manage the BIG BANG HOBBIES support center and the contact with the client via ticket in order to be able to attend to their request.

Legal basis of the treatments

For the registration, purchase and management of the guarantees, we will base the processing of the data on the execution of the purchase contract or within the framework of the pre-contractual relationship.
For the sending of commercial information we will base the treatment on your consent, although if you are already a customer we can send you information about similar products, always providing you with a simple and free means to unsubscribe.
The consent given here by the Holder for the communication of data to third parties is revocable at any time, without retroactive effect.

 

Recipients

  • On the occasion of the purchase your data may be communicated to the following recipients:

  • Bank entities for payment of purchases by card.

  • To the Office of consumers and users in the event of any claim.

  • To manufacturers, technical services and/or wholesalers in the case of guarantees or repairs. To those transport companies that may be in charge of sending the corresponding orders to the clients. These recipients may be located within Spanish territory or outside it, depending on the product and/or service purchased.

  • In the legally established cases, as is the case of the Security Forces and Corps.

  • To the public administrations to which we have to provide information in order to comply with our legal obligations.

To send newsletters or newsletters, we may use the Mailchimp tool that belongs to the American company The Rocket Science Group, LLC. Therefore, we would be facing an international transfer of your data to only provide this service. You can find information about this company and its privacy policy here. In addition, this company adheres to the Privacy Shield protocol that allows international data transfers between the European Union and the United States.

The use of Mailchimp is not a transfer of data, but the data will only be used by this platform solely and exclusively to send the newsletters and always with your consent.

BIG BANG HOBBIES ensures the confidentiality of the data provided and guarantees that, in no case, will they be transferred for any other use without the prior and express consent of our clients. We will only ask you for the data necessary for the provision of the required service and they will only be used for this purpose.

 

Rights of the interested parties

The interested party has the following rights:

  • You may request information about the stored personal data concerning you (access)

  • You may request that inaccuracies in your personal data be corrected. (rectification)

  • You may request the elimination or limitation of the processing of your personal data and (deletion and limitation)

  • You may also request that your personal data be made available to you in a structured, current and machine-readable format. (portability)

 

To do this, you must write in writing, attaching a copy of your ID or document that identifies you, to the address C/ Remences 88. Pol. Ind Vallveric 08304 Mataró, also through our form or email tienda@bigbanghobbies.com.
The interested party also has the right to file a claim with the data protection authorities (Spanish Agency for Data Protection). However, any question related to the data we invite you to contact us to solve it.

 

Data quality

Users must guarantee the veracity, accuracy, authenticity and validity of the personal data that has been collected from them.

 

protection of minors

We do not collect personal data from minors. It is the responsibility of the father/mother/legal guardian to ensure the privacy of minors, doing everything possible to ensure that they have authorized the collection and use of the minor's personal data.

 

Social networks

 

Through our website you can access the social networks Facebook, Twitter or Youtube with open access to all users. These are websites where the user can register and follow us for free. In these social networks, users will be able to learn about our activities, opinions, access photos and videos. Users of these social networks should be aware that this site is independent from the bigbanghobbies.com website and is open, that is, it is visible to all its users, and the privacy policies to apply to this content are those set by Facebook. , Twitter or Youtube. BIG BANG HOBBIES is not the owner of social networks.